"Customer-centric", striving to satisfy customers is the core value of our company, and it is the direction and goal that the group continues to work hard to pursue. In order to have a clearer understanding of the current industry development trends, strive to grasp the market direction and customer needs, and continuously improve management capabilities, sales skills, and service levels, on the evening of November 17th, the group held a meeting on the fourth floor of Xingzhuo Supply Chain Company. How to do a good job in yarn sales" knowledge sharing training session. Nearly 60 people from the company's high-level team headed by the general manager of the group Li Xingjiang, the sales, procurement, back office of the trading company and Xingzhuo supply chain company, Chengbang high-tech sales and other related positions participated in the training. The training was led and organized by the Group's training department, and Mr. Bei Guoliang, general manager of Zhejiang Hilding Textile Technology Co., Ltd., was invited to share and teach.
At the training meeting, Mr. Bei shared his entrepreneurial experience, analyzed and introduced the current downstream textile fabric industry pattern and industry status through the form of courseware. Combined with the changes in the Keqiao market, he pointed out that Keqiao is still one of the focus centers of the major textile fabric markets. There is a huge market space, and the countermeasures for spinning mills have been put forward. Focused on explaining and analyzing the current needs and pain points of fabric factories, and pointed out that the key to winning the market and customers lies in product quality and "technical content". At the same time, Mr. Bei elaborated on the key words of "honesty", "understanding" and "fast" on how to become an excellent yarn factory salesman and the sales and service skills that should be mastered, and put forward his own unique insights.
During the training process, the sales representatives spoke enthusiastically, and had friendly interactions with Mr. Bei on the problems encountered in daily work and the key problems faced in the sales process, and discussed and exchanged in-depth. Mr. Bei gave detailed answers to the questions raised by everyone, combined with his own work experience, and put forward valuable opinions and suggestions. Lu Chengyin, the representative of Xingzhuo Company, said in his training experience that Mr. Bei's proposal of scientific management of customers, rational selection of customers, and identification of customers' needs. Customer satisfaction is exactly the same, indicating that it has benefited a lot. Mr. He of Shaoxing Jinhu Knitting Co., Ltd., as one of the guests of the company, also expressed his experience of new product development in the training discussion and exchange session, and emphasized that the needs of customers in the sales process should be targeted.
Li Xingjiang, general manager of the group company, expressed his sincere gratitude to Mr. Bei for taking time out of his busy schedule to share with the company in a wonderful and down-to-earth manner. The top and bottom must continue to maintain determination and unswervingly follow the path of mid-to-high-end customers and products. Li Xingxiao, general manager of the trading company, clearly emphasized in his concluding remarks that all sales and purchasing personnel should continue to pay attention to learning and improve their professional quality. He said that the company's evaluation of all personnel is based on performance and contribution as the only criteria, and proposed that the next step will be carried out. More accurate training, so as to build a more combat-effective, higher-quality sales talent team.
The training will end successfully in a relaxed and happy atmosphere. Through this training, the participants deepened their understanding of the development pattern and trend changes of the downstream textile fabric industry, broadened their horizons, broadened their learning ideas, and gained valuable experience and knowledge, which will lead to the development of future work. More new ideas and ideas have come, and the confidence to do a good job in sales and service has been strengthened, so as to truly achieve "customer-centric" and strive to satisfy customers.