The group continues to promote "customer-centric" and strive to make customers satisfied" related activities--into the Chengbang factory

"Bai Lu Zi Yuan Ju, Autumn Wind Falls Huai South", in this golden autumn season, in order to strengthen the operation and production, we will communicate with each other, learn from each other, improve each other, and improve together, and further deepen the promotion of "customer-centered", and strive to Customer Satisfaction Activities. Following the activity of salesmen entering the AIA factory from September 21 to 22, the whole group has formed a good atmosphere of "customer-centric" and strives to satisfy customers. Chengbang factory, visit, study and exchange activities.

A total of 45 salesmen from various sales departments of the group participated in the event. They went to Chengbang factory in batches on the afternoon of October 12 and 13 to visit, study and communicate. In order to reflect good service and sincere attitude, and better make salesmen feel satisfied as customers, Chengbang specially set up a service group headed by assistant general manager He Jianglong, and the heads of relevant departments participated in the whole process. Following up on the service, Xie Lijun, the general manager of Chengbang, also specially participated in the event, and extended a warm welcome to all the salesmen who came to visit, study and interact with Chengbang.

In the Chengbang conference room, Assistant General Manager He Jianglong gave a vivid and detailed explanation of the basic process knowledge and equipment principles of chemical fiber production. Chengbang is a chemical fiber production line with front and rear spinning production processes. When the salesmen listened to the introduction of the knowledge of the front spinning production process and equipment principles, they became very interested. All of them listened to the lectures and took notes carefully. The content of the lecture was taken as a memo. After finishing the relevant knowledge, Mr. He did not forget to remind everyone to follow and pay attention to some basic matters when entering the workshop. After entering the workshop, Mr. He, as the leader of the team, guided everyone from drying on the fifth floor of Chengbang Front Spinning to winding on the first floor, then from the texturing workshop, and finally to the warehouse, and explained each production process in detail to everyone on the spot. Process and actual production operation. Xie Lijun, the general manager of Chengbang, did not forget to step forward in person at the workshop site, and patiently gave on-site guidance and explanation to the relevant salesmen despite sweating profusely. All the salesmen were very excited about the on-site visit and study, and believed that they had gained a lot. They said that they not only understood the production process, but also expanded the knowledge of production products.

After visiting the on-site activities, all the salesmen and representatives of the factory production management personnel returned to the conference room to share and interact well with the problems encountered in the usual sales business and the feelings after the on-site visit and study. Everyone had a pleasant conversation and spoke freely. The sales representatives gave great affirmation to the factory for the on-site management of the factory and the good quality and stability of the feedback from customers of some varieties. At the same time, the representatives put forward suggestions for improvement of individual products and raised relevant questions on the spot, hoping that the factory can continue to improve the quality. The factory made a positive statement and gave timely answers to some questions. Finally, the salesmen strongly hope to learn more about production and products, so as to continuously improve themselves and better serve customers, especially related to the production of pre-spun POY and related products of Chengbang. The knowledge of color silk shows great desire, determination and willingness to learn. I hope that the factory can provide more training support for related knowledge. Xie Lijun, the general manager of Chengbang, said that he would support the salesman to carry out various tasks with the greatest strength. He welcomes everyone to put forward higher requirements and provide more valuable suggestions to the factory. Strive to achieve satisfactory sales and customer satisfaction.

It is believed that through the continuous deepening and continuous development of this series of interactive learning activities, production and sales will work together and make progress together. It can further strengthen the determination and concept of "communication, interaction, progress, and win-win" between operation and production. The "customer-centered" proposed by the group company and the core values ​​of the company that strive to satisfy customers will also be more embedded in the hearts of the people. .