The salesman of the trading company visited the AIA polyester spandex factory to visit and study

In order to further strengthen the communication and exchange between sales and production, enhance the good interaction between salesmen and production personnel, truly practice "customer-centric", and strive to satisfy customers. On the afternoon of September 21st and 22nd, the activity of "Let sales enter the workshop and interact with production; let production better understand the market demand" initiated by the group company was carried out in the AIA branch. Yiming led the team, and more than 30 people from sales and back office visited AIA in batches to visit, study and communicate.

First of all, in the conference room of AIA, Wang Haoxiang, the general manager of AIA, extended a warm welcome to the visiting staff of the trading company, and gave a brief overview of the activity process, focusing on introducing the situation of AIA's factory, equipment and production process in detail. , so that everyone has a more comprehensive and in-depth understanding of AIA's various departments, processes and links, especially the production link. At the same time, President Wang emphasized the discipline of visiting the workshop and learning activities, paying attention to details in all aspects, and obeying the arrangements of the team.

Afterwards, Mr. Wang personally led everyone to visit the various processes of the workshop. Everyone was very excited and listened to the explanations attentively. Especially when explaining the company's product system and related professional knowledge, many salesmen who love to learn are still working on the spot. Taking notes, the on-site learning atmosphere is very strong.

Finally, in the "Problem Feedback" exchange and interaction session, everyone returned to the conference room, spoke freely, and expressed what they saw and felt. The representatives of the sales department strongly affirmed the factory's many good practices, but also put forward some suggestions and valuable opinions. They hope that the factory can continue to pay attention to quality and strive to have greater advantages for the company's products in the customer group. In terms of aspects, there is also a lot of room for improvement. For example, the production knowledge is not very professional. If there is a problem in the future, it will be more humbly learning and take the initiative to consult production technicians, so as to better satisfy customers in sales. Mr. Wang strongly agrees and supports the opinions and suggestions of the salesman of the trading company, saying that the factory will make every effort to improve, make every effort to improve product quality, strive to strictly control the quality, and strive to achieve satisfactory sales and customer satisfaction.

After the event, everyone felt that they had learned a lot. In the in-depth communication and learning in the workshop, the production staff and the sales staff trusted each other, communicated frankly and understood each other. Ye Lihua, the head of the training department of the group, said that in the future, this kind of interactive production and sales activities will be carried out in different forms one after another, and the coverage will be wider and deeper.

This exchange event is of great significance. The "communication and interaction" between production, technology and sales has been further strengthened, and another good bridge has been built for both parties to learn from each other and to "progress" together. It not only enhances the friendship between the company's production and sales colleagues, but also strengthens the cooperation between the company's teams, which reflects the company's core concept of "communication, interaction, progress, and win-win".